Companies are making revenue via computers, so it is good thing to pay someone to repair it. Do not ask for help for your business PC.If for some reason you cannot completely follow one instruction, inform me about that. Always execute my instructions in given order.There is a More reply options button, that gives you Upload Files option below which you can use to attach your reports. Do not paste the logs in your posts, attachments make my work easier.Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.Note that we may live in totally different time zones, what may cause some delays between answers. Keep in mind that private life gets in the way too. I know it is frustrating when your PC isn't working properly, but malware removal takes time. Limit your internet access to posting here, some infections just wait to steal typed-in passwords.Some tools we use here will remove your browser search history, so backup your important links and all the files whose loss is unacceptable. We're primarily oriented on malware removal here, so you must know that some issues just cannot be solved and you must be prepared for this.They call me TwinHeadedEagle around here, and I'll try to help your with your issue.īefore we start please read and note the following: So I downloaded the removal tool, but no results. Multiple dllhost.exe processes could be Trojan.Poweliks. I google searched some things, and the Symantec site came up. When I looked back at task manager, I saw dllhost.exe running TWICE. This was about 20 minutes ago, and the process didn't pop up again yet. I kind of panicked and I killed the process. Today,, I booted the laptop again, and now I saw rundll32.exe running under MY username. When I clicked with my mouse, the screen turned back on. When I got back, the screen was black again, and the CPU light was constantly on. I clicked on the Chromecast icon on Netflix and went to the livingroom. Again, nothing.Īfter I cooled down a bit, I started watching Netflix, and after a while I decided to watch Netflix on my Chromecast. So I was using the laptop.Īgain, when it happened, forced shut down the laptop and booted it back up, started searching for suspicious behavior (and running scans, again). I went to sleep, and on the same day, around 10 PM, the laptop screen suddenly faded to black (just like when you were not using the laptop for a while).īut, I was playing a game, AND I was listening to Spotify. When I booted it back up, I ran a scan with both Malwareybytes and SuperANTISPyware, but both didn't find anything. When this happened, I immediately forced shut down my laptop (by holding the power button). (Like someone kept plugging and unplugging an HDMI/VGA cable). , at right about midnight, my laptop screen started flickering black, back to the screen, black etc. I will explain this from the very moment this started. Endpoint Detection & Response for Servers
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